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Last Updated: 01/05/2026
in Professional Services Traveling to SSI – Shelbyville 140 E. South 1st Street
Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of Ch...
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Viewing Payments A listing of all payments made toward the customer's account can be viewed from the Payments menu. This includes both Regular Invoice payments and Prepay appl...
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The Preference area found at Accounting / Setup / Preferences allows several options to be set and therefore customize, to a degree, the way the program works. Quite often, these default settings may be overridden as transactions are being e...
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Last Updated: 04/30/2025
in Knowledge Base Hub Hub General
The following covers the difference between disconnecting and logging off a Terminal Services, Citrix, or Remote Desktop session.
It is important to understand that when working in a remote session, the session and all applicat...
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Bank Reconciliation
Reconciling the bank statement may be done as often as a statement is received from the bank. Holding the fiscal month open for this task is not recommended since reconciling can be done in the following month and an...
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The Combo Statement, which includes both Regular and Prepay activity on the same report, offers many different report options providing flexibility in determining how the statement will look.
Some features of the Combo Statement...
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Last Updated: 03/31/2026
in Knowledge Base Hub Hub Setup
General
Login Using Windows User – This logs users into Agvance automatically based on their Windows login account. Once this option is checked, the Windows Login ID field must be filled out for users at Hub / Setup / Use...
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Last Updated: 10/29/2025
in Professional Services
SSI uses LeapFILE to send and receive data files in a safe and secure environment. When sending data files to SSI, the following steps should be followed. This process automatically initiates an email to the SSI Team, alerting them when a file has...
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If certain expenses are regularly split among several accounts based on a predetermined percentage, this optional feature may be utilized. Several splits could be defined with unique Split IDs. Adding a G/L Split can be found at Accounting / Setup ...
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Last Updated: 07/23/2025
in Education eLearnings
Welcome to Analytics 101, an introductory course to SKY Analytics. The purpose of this course is to provide new Analytics Users an overview of the app, including general navigation and the utilization of the features available to anyone with a...