New Articles

  1. Topaz Signature Pad Install

    Agvance supports the T-LBK460-BSB-R Topaz Signature Pad. Follow the instructions below to install this signature pad. Setup Leave signature pad unplugged while installing sigplus driver from  https://www.sigpluspro.com/sigplus-...
  2. Preparing for Agvance CRM

    Successfully implementing a CRM (Customer Relationship Management) program at your business is a process requiring planning and execution.  In the business world, a number of CRM implementations fail for a variety of reasons but often they lack mana...
  3. Multi-Factor Authentication

    Multi-Factor Authentication can be set up by selecting the User drop-down and choosing My SKY Account . Setup Select Edit to set up Multi Factor Authentication in SKY. Select + Add Multi Factor Method . Choose an authentication met...
  4. Signature in SKY

    A signature can be set up by selecting the User drop-down and choosing My SKY Account . Select Add Signature to draw a signature using either a mouse or finger. Choose Save when done. The signature will display on the Signature ...
  5. Mobile Energy - GeoCode Tanks

    Upon selecting View Tanks , the Latitude and Longitude of the tank displays. If the Lat/Long does not exist for the tank or it needs updated, choose Map . On the View Tank Location window, right-click the map to change the tank’s...
  6. Mobile Energy - Multi Ticket Button

    The Multi Ticket button allows delivery to multiple Tanks through one meter saving the driver multiple trips in and out of the truck. The driver selects the Tanks to deliver, and the tickets are created successively for the selected tanks. ...
  7. Mobile Energy - Changing Bill Splits

    Sometimes a different billing split is needed for a particular delivery than is currently on the tank in Agvance Mobile Energy.  Setup To change the billing split on a tank, start with the View Trip Plan , Single Ticket , or Multi T...
  8. Mobile Energy - UAC Does Not Cover the Invoice in Full

    This Customer has $100 in Unapplied Cash and is being invoiced for $325. The Take a Payment checkbox is selected. Save the ticket, and the screen to record the payment displays. Once the Use UAC box is checked, the amount in the Pay...
  9. Mobile Energy - Split Billing and Prepay

    This ticket is split 50/50 between two Customers who have both prepaid for propane. The gallons left and price per gallon differs for each Customer. The first Customer has $100 left in prepay, but this Customer's share of the ticket is $250. As a re...
  10. Mobile Energy - Paid Booking Split

    A ticket is added for a Customer who has previously prepaid for fuel. This delivery is 500 gallons. There are not enough gallons or prepay remaining on the Booking to cover this delivery, so View displays in the Level column. ...