Articles
Mobile Energy - Adding Favorite Products
Select the Single Ticket button.
Select any Customer. This does not affect the Product that is favorited.
Select the Add Product button.
On the Search tab, resize columns as needed, and enter the Product...
Mobile Energy - Apply Prepaid Sales Tax
The Customer booked and paid for 800 gallons of fuel, including prepaid sales tax at 6%.
A delivery of 300 gallons was made, and the ticket for that delivery follows. Notice the sales tax of $19.20 is due.
On the ticket, appl...
Mobile Energy - Applying UAC to a Ticket
A Customer received 200 gallons of fuel at $1.00 per gallon. The Customer owes $200 for this fill but has enough in Unapplied Cash to cover this fill. Select the Take a Payment checkbox, and choose Save to finish the ticket.
Apply ...
Mobile Energy - Booking Runs Out
Helen Hammond originally booked 500 gallons. There are 200 gallons remaining. Helen receives a 400 gallon delivery. She will receive 200 gallons at the booked price and the remaining 200 gallons at ...
Mobile Energy - Changing a Price on a Product
The price for gas has been imported at a list price of $1.15 per gallon. The customer should be billed at $1.10 per gallon instead.
Double-click under the c...
Mobile Energy - Dual Meters
When making a fuel delivery, dual meters can be used to fill fuel tanks simultaneously.
In Mobile Energy, select Setup .
Ensure the Use Multiple Meters checkbox is unchecked.
Start a ticket for one of the tanks (Gas or Diese...
Mobile Energy - Paid Booking Split
A ticket is added for a customer who has previously prepaid for fuel. This delivery is 500 gallons. There are not enough gallons or ...
Mobile Energy - Split Billing and Prepay
This ticket is split 50/50 between 2 customers who have both prepaid for propane. The gallons left and price per gallon differs for each customer. The first customer has $100 left in prepay, but this customer's share of the ticket is $250. As a re...
Mobile Energy - UAC Does Not Cover the Invoice in Full
This customer has $100 in Unapplied Cash and is being invoiced for $325. The Take a Payment checkbox is selected. Save the ticket, and the screen ...
Mobile Energy - Changing Bill Splits
To change the billing split on a tank, start with the View Trip Plan, Single Ticket, or Multi Ticket button. Select the tank or order and click View Tank .
On the Profile tab, click on ...
Mobile Energy - Multi Ticket Button
The Multi Ticket button allows delivery to multiple Tanks through one meter saving the driver multiple trips in and out of the truck. The driver selects the Tanks to deliver, and the tickets are created successively for the selected tanks.
...
Mobile Energy - GeoCode Tanks
At View Tanks , the Latitude and Longitude of the tank displays. If the Lat/Long does not exist for the tank or it needs updated, click Map . On the View Ta...
Mobile Energy - Void/Rebill
Select View Tickets .
Highlight the ticket with the error and choose Void/Rebill .
This message will display:
Select Yes to continue with the void or No to cancel.
The standard ticket window will displa...