New Articles

  1. Inventory Statement / Trial Balance Totals Do Not Match

    When running the Company Owned Inventory Statement and the General Ledger Trial Balance right after posting inventory to G/L, it is possible the totals on the two reports do not match. In most cases, this discrepancy will occur when the Company O...
  2. Difference Between Balance Due and Aging on Customer Statement

    The customer statement shows a different balance due than the aging on the statement. Statement shows a balance due of $0.00, but the aging on the statement shows $75.00 in the Over 30  column. In this case there is probably an invoice that is no...
  3. Definable Gross Margin Report Shows Zeroes

    The Definable Gross Margin report shows zeros when it should show quantities. To ensure the data is reflected correctly on the report, navigate to Accounting Reports / General Ledger / Financial Reports / Definable Gross Margin and select Setup F...
  4. Prepay and Bookings FAQs

    Q.  I created a booking by analysis and when I printed the document, it is not printing the analysis. A.  In this case, the Dry Fertilizer department was selected as a hidden blend fee department. When you have a department set as a hidden blen...
  5. Incorrect Nutrient Labels Print on Invoice Priced by Analysis

    If pricing an Invoice by guaranteed analysis and the analysis line item has nutrient labels that seem to be jumbled or are incorrect (e.g., ##-##-##-##gZ-##nF), this can be caused by an unnecessary space in the Soil Test Heading field, which is us...
  6. Roll-Up Invoices on Sales Analysis

    The Sales Analysis report with Roll Up Invoices checked is not rolling up products and prices for invoices created with the Print Method 2 – Roll-up Products and Prices option selected. The report’s product selection is limited by the user’s pr...
  7. Grower360 Notifications

    Notifications allow for communication with Grower360 customers through the Grower360 application as well as email. Notifications can be set up under Grower360 in SKY Admin. Select Manage on the Notifications card to review Sent Notification...
  8. Grower360 User Maintenance

    User Maintenance can be found under Grower360 in SKY Admin. Select Manage on the User Maintenance card to view Grower360 accounts and the customer accounts with which they are associated. Use the Search field at the top of the User...
  9. SKY Payments Setup

    Payments can be made via the Agvance SKY Customer application by completing the Sky Payments setup page. Payment Processors Toggle the Heartland option to On to allow for online credit card payments through Heartland. When the Heartland ...
  10. Work Order Services

    Agvance SKY Work Orders make it easy for on-the-go staff to enter orders for services like crop scouting and soil testing. Work Orders are saved in Agvance as Delivery Tickets which can be dispatched out using the Agvance Dispatch module. Select ...