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Created On: 03/03/2022
in Knowledge Base KB General In Accounting, go to Accounting Reports / Accounts Receivable / Customers . Select Labels from the list of reports on the left side of the screen. Then select the customers for whom you want to create labels. Check the boxes to Include Add...
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Created On: 03/03/2022
in Knowledge Base KB General Q. I would like to have an additional copy of my daily image from Agvance to be saved to another machine on the network as an additional safety measure. What is the best way to do that? A. Ask your hardware tech to create a batch file that copi...
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Created On: 03/03/2022
in Knowledge Base KB General Case What you use to clean your case is pretty much up to you. If it's really dirty, spray a little Windex or some other all-purpose cleaner onto a soft cloth to remove dust and dirt. Follow that up with a little Pledge to shine it up. Never spra...
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Created On: 03/03/2022
in Knowledge Base KB General Sometimes an error message occurs at a WAN (Wide Area Network) location which forces you to log off a user from the Terminal Server. Follow these instructions for logging off a user from Terminal Services: Go to Start / Settings / Control Panel ...
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* * * Route to Person Responsible for Patronage * * *
Before Capturing Patronage Activity
Patronage should be captured from the current year since customer Invoices and Settlements are not archived with the fiscal year data. For this reaso...
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Created On: 03/03/2022
in Knowledge Base KB General Q. I received I/O Error #XXX while refreshing play data. How can I correct this issue? A. An I/O error usually indicates a network issue/problem. One possible solution for this error is to stop and restart the SQL Services on the data server ma...
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Created On: 03/03/2022
in Knowledge Base KB General
When a company is running the Agvance Scale Interface and the Grain Scale Interface on the same computer using the same com port for the scale indicator, they will get a com port already in use message. Using a modem data splitter will allow each ...
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Created On: 03/03/2022
in Knowledge Base KB General When attempting to end a fiscal month, the process will be stopped if any other Users are logged in. Occasionally, Users may not be in the Agvance program but are still be logged in. This can happen upon leaving Agvance unexpectedly by either an err...
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Created On: 03/03/2022
in Knowledge Base KB General Q. Where is the report that displays taxable and non-taxable products? A. There is currently no report that provides this information. A request has been entered to create a new report for this purpose. The current workaround is to run the foll...
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Created On: 03/03/2022
in Knowledge Base KB General There is one possibility but it only works if customers can be divided into two groups, each of which are 50% of the split when their percentages are added together. For example, we have this 10-way split: C1 = 15 C2 = 20 C3 = 5 C4 = 10 C5 = 5 C6 ...