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Select View Tickets .
Highlight the ticket with the error and choose Void/Rebill .
This message will display:
Select Yes to continue with the void or No to cancel.
The standard ticket window will displa...
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Delivered, unsettled Grain Commodities on the customer's account can be quickly viewed from the Grain Balances cards. Additional information on available Commodities can be found here . This area of the menu only displays if a customer has Grai...
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An overview of the customer's balances can be viewed from the Balances area. Net Due The Net Due card displays the current amount due on the customer's account. The Net Due amount is the Regular Balance less the Unapplied Credit balanc...
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Created On: 07/27/2022
in Knowledge Base Grower360 Attachments and Documents made visible to Grower360 from SKY Customer are available on the Resources tab. The Grower Summary report from Agvance can also be sent to the Resources area in Grower360. For details on sending this report from Agvanc...
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Follow the instructions below to link Customers to SKY Mapping.
Navigate to Hub / Setup / Company Preferences .
On the API tab, go to the Mapping Interface tab then choose Select .
On the Select Customers window, the Fil...
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Created On: 07/25/2022
in Knowledge Base KB General The following documentation should be used as a guide when buying new hardware for use with Agvance ® . Equipment of lesser specifications could yield unsatisfactory results. Call SSI for clarification on existing hardware. These are general recomme...
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Created On: 07/25/2022
in Knowledge Base KB General These components are sold by Dell as part of their POS Integrator system bundles and individually as POS peripherals. The Epson TM-T88IV Receipt Printer is a USB printer. The Cash Drawer connects to the Receipt Printer using a special cable that loo...
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Created On: 07/25/2022
in Knowledge Base KB General The Digi One SP can be used in an Agvance Hosted environment using the Device-initiated RealPort option and can connect to a DNS Name or an IP Address. The Device Webpage and the Quick Start Guide are available as resources for the Digi On...
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Agvance Scale Interface is used to capture digital scale readings in Agvance Scale tickets. This interface can run on a stand-alone machine (connected to the scale) or a machine on the network. The user can put in as much (or as little) information ...
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Created On: 07/05/2022
in Knowledge Base Hub Hub General
Errors are occurring when sending documents using a company's existing mail service provider. To help address this situation as quickly as possible, SSI researched and tested a way to allow companies to use a bulk email service instead of their ex...