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Last Updated: 05/14/2024
Customer Support Team hours are Monday through Friday, 8am to 5pm CST. Support Tickets may be entered 24 hours a day, 7 days a week and are answered during normal support hours.
Contact Support
Email: support@agvance.net
Phone: 800...
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The following is an explanation of potential errors that could occur in SKY Analytics. A broken tractor with a message displays. Tableau & SKY Mismatch There was a problem displaying the dashboard. This can be due to a number of reasons...
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Last Updated: 05/10/2024
in Professional Services
SSI uses LeapFILE to send and receive data files in a safe and secure environment. When sending data files to SSI, the following steps should be followed. This process automatically initiates an email to the SSI Team, alerting them when a file has...
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Those designated as Analytics Authors have the ability to create and edit dashboards in SKY Analytics. SKY Admins have the ability to see who is set up as an Analytics Author by editing the User in Admin . The setting cannot be edited in SKY. To...
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Business Influences may be set up to link Customers in the Accounting and CRM modules. Additionally, the Customer Gap Analysis report in the CRM module may be used to view linked Customers in a group. In the Accounting module, add a Business Influe...
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Larger customers or companies may have a business relationship with other accounts such as other Customers, Farms, or entities. They want these accounts to be billed separately but want to book all the Product under the main account because at the t...
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Last Updated: 05/10/2024
in Education
Cancellations received up to 10 business days prior to the date of the class will receive a full refund. Cancellations less than 10 business days prior to class and no-shows are not eligible for a refund. Cost $800 To apply SKY Bucks t...
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Last Updated: 05/10/2024
in Education
Cancellations received up to 10 business days prior to the date of the class will receive a full refund. Cancellations less than 10 business days prior to class and no-shows are not eligible for a refund. Cost $800 To apply SKY Buck...
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The Cleared Check File function is an automated way to import checking account information provided by the bank. It is designed to alleviate the need for manual cross-referencing cleared checks and deposits from a bank statement to the Agvance s...
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The most recent Payments, Invoices, Scale Tickets, and Field Applications on the customer's account can be quickly reviewed. Selecting See More on any of the grids displays additional transactions. If the Grain , Fields , Payments , and/...