If the Booking has not been invoiced, use the following steps.
- Edit the Booking.
- Delete the generic product.
- Add the products for the product specific Booking.
- Mark the line items as paid.
- Save the Booking.
Note: The total dollars booked before editing must be the same as the total dollars booked after editing, or Agvance will not save the Booking, and a warning message displays.
If the Booking has been invoiced, use the following steps.
- Transfer the customer's prepay dollars to their regular account using the Transfer Customer Prepay utility at Accounting / A/R / Transfer Customer Prepay.
- Enter a negative Payment on Account to clear the credit Invoice on the customer's regular account.
- Add a new product specific paid Booking.