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How do I install the Cognitive Advantage LX Blaster Printer? Setup Remove any Cognitive printers already installed Add a folder called Cognitive Drivers to c:\program files (x86)\ . Download the Blaster printer drivers from https://www.cogn...
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When the Customer has Unapplied Cash on account to be refunded, use the following steps to issue a check. Enter a negative payment for the amount of the Unapplied Cash, selecting Adjustment as the Pay Method in the Payment gri...
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Last Updated: 03/15/2023
in Knowledge Base KB General Q. What are SKY Bucks and how are they used? A. SaaS (Software as a Service) contracted customers are eligible for credit dollars or SKY Bucks which can be applied to training opportunities. SKY Buck Opportunities SKY Bucks can be u...
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Last Updated: 01/10/2023
in Knowledge Base Hub Hub General Q. What is the difference between disconnecting and logging off a Terminal Services, Citrix, or Remote Desktop session? Does it matter which way a session is closed? A. It is important to understand that when working in a remote sessi...
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Last Updated: 01/09/2023
in Knowledge Base Hub Hub General Q. Why does one Agvance report have different information than an Agvance Custom Export report? A. Because of the complexity of this area, limited support is offered. A message displays indicating the information being exported is raw...
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The Inventory Statements report is found at Accounting Reports / Inventory / Inventory Status . On Hand In the Select Style section, choose On Hand . Select any other additional criteria then choose to Print, Preview , or create a PDF File...
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Sales tax is calculated per line item according to the tax rates/codes that apply to that line. Each line is calculated separately and then those line item sales tax totals are added together for the total sales tax amount that is displayed on...
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Found at Hub / Setup / Users , adding users and assigning them to a role is the next step. In addition to the role restrictions, several security-related restrictions may be added at the user level. These include restrictions to certain general led...
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Templates can be used in SKY Order to create Plans and Blends with certain information prepopulated. Select Templates from the left navigation panel. Any created templates will display. Use the Search field to search for templates by any of the...
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This function at Accounting / Inventory / Manufacture Inventory creates some manufactured product based on the formula defined at the product level. The formula is established for a set quantity. The raw materials are relieved and the inventory fo...