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Last Updated: 10/03/2025
in Agvance Status
Details
October 01, 2025
RESOLVED Heartland Payment Processing
10/01/2025 3:24pm - 5:12pm – We were aware of Heartland payment processing issues for both Grower360 and SKY Payments.
What Happened
On Wednesday, Oct...
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Last Updated: 10/03/2025
in Knowledge Base Agvance Suite
To reconcile Heartland payments to Agvance, first navigate to the Heartland Portal. Review the Check Details area which shows the transactions that have occurred. Selecting the Ellipsis button at the far right provides additional information ...
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Subscriptions can be found by selecting the User drop-down and choosing My SKY Account then choosing Manage on the Subscriptions card. Select the Subscribe to All checkbox when subscribing to receive every Notification or Task of that ty...
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The following outlines the Plan approval process from start to finish including subscribing as a SKY user to the notification when a Grower interacts with the Plan.
In SKY
Plans can be made visible to Growers in SKY Order or SKY Custom...
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Notifications allow for communication with Grower360 customers through the Grower360 application as well as email.
To see a video of Grower360 Tools in SKY Admin, see here . Send notifications as well as review Sent Notifications and/...
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Optionally turn on the Enable Tasks and Notifications for my company option in SKY Admin under Task Center to receive notice of Plan Approvals , Service Requests , Energy Order Requests , Booking Contract Signed , Grain Purchase Contract Si...
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Overview
View a listing of AP Bills from Agvance data. Bills displayed will adhere to the Vendor Restrictions from Agvance. In SKY Admin, the Vendor toggle can be turned on or off for each SKY user to allow or deny access to the SKY...
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An overview of the customer's balances can be viewed from the Balances area. Net Due The Net Due card displays the current amount due on the customer's account. The Net Due amount is the Regular Balance less the Unapplied Credit bala...
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The My Approvals tab in SKY Vendor lists all Bills ready for approval by the SKY user currently logged in.
Select the Expand icon to view additional details including the G/L Account , Description , Amount , Quantit...
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The Drafts tab displays AP Bills entered but not yet posted. AP Bills here can be viewed by selecting the Expand button. When adding an AP Bill, there is an option at the bottom to Set bill status to "Draft" . Check this box prior to savi...