Updated Articles

  1. Webinars

  2. Past Webinar Recordings

    Cyber Security Cyber Ready, Client Focused: Security That Supports Your Success Learn strategies for keeping your business cyber-ready! Discover how SSI supports your success by staying ahead of cybersecurity threats and protecting...
  3. Handling Gift Certificates

    There are multiple gift certificate scenarios and each one is handled differently depending on several factors such as how the gift certificates were obtained by the Customer and how the gift certificate activity is tracked in Agvance. In one scena...
  4. Company Use of Inventory Products

    Sometimes inventory Products get used by the company. It is important to get this Product out of the inventory and into the expense account. Verify a Customer exists for the transaction. This could be the company name or a generic Company Us...
  5. Donating Product

    Sometimes donations of products are given to certain organizations. The donated Product must be removed from the inventory, and the amount of the donation should be recorded in the General Ledger. Verify a Customer exists for the transaction...
  6. Handling NSF Checks

    If a check is received from a Customer and it is returned due to insufficient funds (NSF), there are a few possible solutions in Agvance. If the Payment was taken in the current month, simply void the Payment. If the Payment has already be...
  7. Tracking Driver's License Numbers - Ammonium Nitrate

    It is sometimes necessary or desirable to track the driver’s license of Customers who purchase Ammonium Nitrate. Use the following steps to do so in Agvance. Add a Technology Group by selecting Add Tech Group in the upper left corner of the ...
  8. Payment on Account

    Record Customer payments and adjustments updates Customer A/R balances and affects the General Ledger.                                             For information regarding taking Payments in Agvance SKY Customer, ...
  9. Using Purchase Add-on Charges to Account for Seed Discounts/Rebates

    While it may not be known exactly what rebates will be received until the end of the seed season, it is important to incorporate an estimate of the rebate in the cost of the seed Products so the sales margins are reasonable. There are two seed disco...
  10. Dispatch March 2026

    SKYC-4062 / Dispatch Map Layers – The Integrations map layer selection is now remembered on Dispatch maps, ensuring previously selected asset tracking integrations remain visible when returning to the map. Why  – Retains the Integrations ...