New Articles

  1. Patronage Fiscal Year End Preparation

    * * * Route to Person Responsible for Patronage * * * Before Capturing Patronage Activity Patronage should be captured from the current year since customer Invoices and Settlements are not archived with the fiscal year data. For this reaso...
  2. IE Enhanced Security Message Occurring in Dispatch

    Q.  When I right-click on the Dispatch map to bring up the list of buttons, if Internet Explorer Enhanced Security is enabled, the message below appears: How can I resolve this issue? A.  Use the following steps (for Internet Explorer ver...
  3. I/O Error While Refreshing Play Data

    Q.  I received I/O Error #XXX while refreshing play data. How can I correct this issue? A.  An I/O error usually indicates a network issue/problem. One possible solution for this error is to stop and restart the SQL Services on the data server ...
  4. Modem Data Splitter

    When a company is running the Agvance Scale Interface and the Grain Scale Interface on the same computer using the same com port for the scale indicator, they will get a com port already in use message. Using a modem data splitter will allow each ...
  5. Logging Off Agvance Users

    When attempting to end a fiscal month, the process will be stopped if any other Users are logged in. Occasionally, Users may not be in the Agvance program but are still be logged in. This can happen upon leaving Agvance unexpectedly by either an e...
  6. John Deere Logistics Program

    Q.  Does Agvance work with the John Deere Logistics package? A.  SSI has provided John Deere with the information needed to extract/utilize Agvance Blend Tickets in their Logistics program. The John Deere helpdesk will support this functionalit...
  7. Finding Sales Taxable and Non-Taxable Products

    Q.  Where is the report that displays taxable and non-taxable products? A.  There is currently no report that provides this information. A request has been entered to create a new report for this purpose. The current workaround is to run the fo...
  8. Field Split More Than Eight Ways

    There is one possibility but it only works if customers can be divided into two groups, each of which are 50% of the split when their percentages are added together. For example, we have this 10-way split: C1 = 15 C2 = 20 C3 = 5 C4 = 10 C5 = 5 C...
  9. Printing is Suddenly Too Dark

    Q.  Anything printing out of a certain printer is very dark and hard to read, but documents printed to another printer come out fine. A.  Print a Printer Test Page by going to Start / Settings / Printers or Start / Printers and Faxes . Right cli...
  10. Order of the Reports/Tasks Within a Report Agent Batch Run

    If all of the tasks are in the same Agvance module (e.g. Accounting Reports) then they will work thru in the order they are listed in the batch. However, if there is a mixture of tasks from different modules, it will group the tasks by the project...