To avoid duplication errors in Agvance, utilize the following procedures to transfer Company and Customer Owned Tanks.
Customer Owned Tanks (Co Owns = No)
- Open Agvance Energy to select the tank to be transferred in Energy Force by choosing the yellow file folder then Tank Information. Select the customer and choose Edit.
- Modify the Serial # on the tank by inserting an X in front of the current number.
- Save the tank.
- In Energy Force, navigate to Customer Menu / Customer Maintenance and select the customer. On the Tank Information screen choose Transfer Customer Tank to transfer the tank to a new customer account.
- Navigate to Posting Menu / Daily Clear and select Daily Tank Export. Select No when prompted.
- Import the tank file into Agvance by selecting Transfers / Import / Energy Force / Daily Tank. This will inactivate the original tank and generate a new tank for the customer receiving the transferred tank.
Company Owned Tanks (Co Owns = Y)
- Transfer the tank to the new customer account in Energy Force by first navigating to Customer Menu / Customer Maintenance and select the customer.
- On the Tank Information screen choose Change Inv Status then the CT (Customer Transfer action) option to transfer the tank to a new customer account. Select Process.
- On the TANK Trans to another customer window, double click in the New Customer field to select the new customer then choose Select.
- Provide the appropriate tank information and Delivery Instructions then choose Process.
- Navigate to Posting Menu / Daily Clear and select Daily Tank Export. Select No when prompted.
- Import the tank file into Agvance by selecting Transfers / Import / Energy Force / Daily Tank. This will inactivate the original tank and generate a new tank for the customer receiving the transferred tank.