New Articles

  1. Scale Tickets without a Price

    Overview Non-contracted Scale Tickets can be prevented from transferring to Grain when spot-priced lines contain a zero or are left blank.  Setup At  Grain / Operations / Agvance Grain Scale Interface / Operations / Review and Transfer Scale Tick...
  2. Capturing Weight Using Scale Interface - 'Run-time error '8005'. Port already open'

    Q.  While trying to capture the weight using the Scale Interface, why does the following error message display?  Run-time error '8005'. Port already open A.  Check Device Manager for a serial mouse, which will look similar to the following s...
  3. Security Error Connecting to 208R2 RDS With Older RDP Clients

    Q.  When trying to connect to an RDS (Terminal Server), the following error occurs: Because of a security error, the client could not connect to the Terminal server.  Note: this often happens when using a Motorola Symbol RDS handheld scanner. A. ...
  4. Error Message 'Thumb.db is Not a Valid File Name'

    Q.  Why do I receive the message "thumb.db' is not a valid file name' during the end of year process? A.  You can click OK through the message. The end of year process should continue. Thumb.db has nothing to do with Agvance but indicates that...
  5. Function Keys on Keyboard not Working

    Q. My function keys (such as F2, F5, etc.) are not working as they normally do in Agvance. What can cause this? A.  On some keyboards, the function keys can perform multiple tasks. To prevent users from accidentally using one of these functions, ...
  6. Settling Installment Sale or Deferred Payment Contracts Early

    Overview Many customers want to start writing checks early in December to payout Deferred Payments or Installment Sale Contracts that are due the first week of January. However, if the Deferred Payment and Installment Sales disposition on the DPR m...
  7. Error 'Workgroup info.file Missing' While Restoring Agvance Database

    Q.  The complete error message is: 'Cannot start your application. The workgroup information file is missing or opened exclusively by another user.' This error message occurs immediately after selecting the database image to restore and occurs b...
  8. Error Publc 400 - clsPublic.getDBOptions

    Q.  I received the following error message: 'clsPublic.GetDBOptions: Could not find file 'C:\Doucuments and Settings\user\Desktop\agvsec.mdb'. Line 60.' This can happen while logging into Citrix and clicking on the Agvance icon before the hourglass...
  9. Error Validating Agvance File While Restoring Agvance Database

    Q.  I received 'Error Validating Agvance File: Access denied due to a password failure' while trying to restore a database. How can I correct this issue? A.  This error occurs if the  Image Password  you have specified is different than the passw...
  10. Date Format on Printed Reports is Incorrect

    Q.  The date format printed on reports is wrong. For example, if the date is '12-2-02' on the printed report it is showing '2-12-02'. How can I correct this format? A. To correct the date format use the following steps: Exit out of Agvance. Go...