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Q. The date format printed on reports is wrong. For example, if the date is '12-2-02' on the printed report it is showing '2-12-02'. How can I correct this format? A. To correct the date format use the following steps: Exit out of Agvance. Go...
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Q. I received 'Disk Full Error' while installing Agvance. How can I fix this error? A. This is typically related to the drive letter specified on the installation for the target data drive. It rarely indicates that the target disk is full but i...
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Q. I received 'Error 3028 – Network connection was lost.' How can I correct this issue? A. This error will occur if the workstation computer has lost connection to the server. Try this process: Shut down workstations. Reboot the server. Bri...
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Q. I received 'Error 70 - Permission Denied' while trying to create a Satellite Export file. How can I fix this issue? A. If you receive this error, the transfer file was probably made, but the Transmission report did not print. First, check ...
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Q. I received 'Error 3078 The Microsoft Jet database engine cannot find the input table or query 'salesmen'.' This error occurs while trying to access Agvance from any workstation. How can I fix this error? A. There is an Agvance.mdb in the d...
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Q. I tried to log into a prior year database from the Login screen and received the error message ‘Access to the path S:\fyav2009\SSITest.Fll’ is denied' (or similar path). This also happens when trying to use the dropdown box in the Hub to log...
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Q. Receive 'Error 380 ‘Invalid Property Value’' while trying to print to a PDF Factory printer driver. A. If the number of copies on the Print screen is greater than '1', this error will appear. To correct, change the number of copies to '1' ...
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Q. When accessing a prior year from the dropdown list in the Hub, I received the following error message: A. This message indicates that the user is trying to access a database that is using the Moneris Bank Card processing from a dataset th...
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Q. A workstation is getting message 'Make Agvance database current - the database needs to be updated to the 4.0 version.' The data is already version 4.0 or higher. How can I fix this issue? A. Print the screen and click the OK button (the p...
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Q. I received 'Error 530 - Printer Error' while printing a transaction from Agvance. How can I fix this issue? A. This error can occur when the hard drive of the data server is lacking sufficient space. Agvance has to create temporary tables be...