If accessing Tableau using a Safari or Chrome browser and selecting Sign-in to Tableau Server redirects back to the Tableau sign-in page, check the settings described below.
Apple
Safari
In Safari, the Prevent Cross-Site Tracking option is enabled by default and interferes with the way cookies are used to authenticate SKY access to Tableau.
To turn off this option on a mobile device, go to Safari Settings. In the Privacy & Security section, turn off the Prevent Cross-Site Tracking option.
Chrome
In Chrome, the Allow Cross-Website Tracking option is disabled by default and interferes with the way cookies are used to authenticate SKY access to Tableau.
To turn on this option on a mobile device, go to Chrome Settings and turn on the Allow Cross-Website Tracking option.
Mac Desktop
On a web browser, access Safari Settings. On the Privacy tab, disable the Prevent cross-site tracking option.
Tableau has documented this issue as well here.
Android/Windows
Windows Desktop
On a Chrome browser, navigate to Settings / Privacy and Security. If the Block third-party cookies option is enabled, Tableau will be inaccessible.
Change the option to either Allow all cookies or, to block third party cookies on most sites, set up sky.agvance.net as a Site that can always use cookies, including third-party cookies.
Android Mobile
Open a Chrome browser, tap the Vertical Ellipsis, then go to Settings / Site settings / Cookies.
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If the Block third-party cookies option is enabled, Tableau will be inaccessible.
Change the option to either Allow all cookies or, to Block third-party cookies in Incognito, set up sky.agvance.net as a Site Exception.
