Error Loading User Settings

Q.  What happens if users receive a Load List Settings error message. See examples below.

A.  This error message can occur in a few situations. It can happen if a user has added or deleted a column from a list box or grid since it was last used or after an update is installed if the programmers have added or removed a column from a list box or grid. It can also occur at the product selection screen if a product attribute has been added or deleted.

To fix the error, click OK on the error message and the list box or grid will load. Right-click on any column heading in the grid or list box and choose the option called Make This Layout My Default.