Details
March 15, 2023
RESOLVED SMS & Multi-Factor Authentication
SMS & Multi-Factor Authentication
Due to some recent US mobile carrier regulation changes, we are experiencing some technical difficulties regarding SMS and Multi-Factor Authentication in SKY and SKY Apps (Apply, Inform, Warehouse, and Contain). If currently logged in, SKY should function as expected until logging out.
- Those with Multi-Factor Authentication enabled with SMS will not be able to log into SKY
- New Multi-Factor Authentication cannot be set up using SMS
We will provide updates as they are available. Thank you for your patience!
February 16, 2023
RESOLVED SKY Analytics
Overnight we experienced an issue causing users to lose licenses. This has been addressed and is being monitored. Please reach out to Support if you are still having issues.
December 16, 2022
RESOLVED SKY Mapping
9:30am - 1:00pm - Some users were unable to edit fields in SKY Mapping.
October 12, 2022
RESOLVED Customer
8:00am - 3:10pm – Some users were unable to access SKY Customer.
September 10, 2022
RESOLVED Agvance Scheduled Maintenance Complete.
August 09, 2022
RESOLVED SKY Mapping
2:00pm - 2:33pm – SKY Mapping was experiencing technical difficulties.
July 05, 2022
RESOLVED Tableau Server
7:35 - 8:00am – Customer data will be missing only July 4th data until tonight's data refresh due to a temporary connection issue that has been resolved. Thank you for your patience.
June 01, 2022
RESOLVED Agvance SKY Connectivity Issue
9:05 - 9:52am – We previously experienced connectivity issues and slowness with hosted servers and Agvance SKY. This issue has since been resolved. Thank you for your patience.
