Credit Statuses are a valuable tool which, when put into effect, can help manage special credit situations. It also provides the ability to monitor Credit Status Overrides with the Credit Override Log report.
Credit Statuses are set up in Hub / Setup / Credit Statuses.
Click the Add button. Enter a Credit Status name and type in the Warning Message. The warning message will appear when doing any sales transactions (Blend Tickets, Delivery Tickets, Invoices, or Quick Tickets). Optionally, check the Require Reason checkbox. When checked, if a credit warning is bypassed, it is required to enter a reason that can later be reviewed on the Credit Override Log report. Another choice is the COD checkbox. When checked, Invoices must be paid immediately after saving for Customers set to this Credit Status. If no Payment is taken, the Invoice is automatically voided. Click the Save button.
Credit Status can be applied to Customers in Accounting / File / Open / Customers / Credit tab.
Drop down the Credit Status selection options and select the appropriate Credit Status for the Customer. Verify a Date is entered in the Date Opened selection, and click the Save button.
When processing a Customer with a Credit Status, Agvance will give a warning message. To bypass the message click OK and a Reason for Credit Status Override window will appear. (This window will only appear if the Credit Status is set to require a reason for override).
Type in the Reason for the Credit Status override or select from the drop down box. Click Apply, and then click the OK button. The sales transaction can now be processed as it typically would.
Credit Status Overrides can be monitored in Accounting Reports / Accounts Receivable / Credit Reports. The Credit Override Log records all Credit Overrides. This can be run by Date Range and sorted by User or Customer.