Credit Statuses are a valuable tool which, when put into effect, can help manage special credit situations. It also provides the ability to monitor Credit Status Overrides with the Credit Override Log report.
Setup
Credit Statuses are set up by selecting Add at Hub / Setup / Credit Statuses.
- Enter a Credit Status name and type in the Warning Message. The warning message will appear when doing any sales transactions (Blend Tickets, Delivery Tickets, Invoices, or Quick Tickets).
- Optionally check the Require Reason checkbox. When checked, if a credit warning is bypassed, it is required to enter a reason that can later be reviewed on the Credit Override Log report.
- When COD is checked, Invoices must be paid immediately after saving for Customers set to this Credit Status. If no Payment is taken, the Invoice is automatically voided.
- Choose Save.
A Credit Status can be applied to Customers on the Credit tab at Accounting / File / Open / Customers. Choose the Credit Status from the drop-down, verify a Date Opened is entered, and select Save.
Sales Transactions
When processing a Customer with a Credit Status, Agvance will give a warning message. To bypass the message, select OK and a Reason for Credit Status Override window will appear. This window will only appear if the Credit Status is set to require a reason for override.
Type in the Reason for the Credit Status override or select from the drop-down. Choose Apply, and then OK. The sales transaction can now be processed as normal.
Reporting Tools
Credit Status Overrides can be monitored at Accounting Reports / Accounts Receivable / Credit Reports. The Credit Override Log records all Credit Overrides. This can be run by Date Range and sorted by User or Customer.
