Refund Unapplied Cash

When the Customer has Unapplied Cash on account to be refunded, use the following steps to issue a check.

Start by adding a Payment for the Customer at Accounting / A/R / Payments.

1. Enter a negative payment for the amount of the Unapplied Cash.
2. Select Adjustment as the Pay Method in the Payment grid.
3. Deselect all rows in the Invoice grid.
4. Check Use U/A Cash.
5. Select the Issue Check option.
6. Save the payment.

The Quick Expense Check screen appears showing the Date, Check #, and Customer Name and Address. Confirm the check number and select the appropriate print option. Choose Save to save/print the check.