New Articles

  1. Inbound Grain Processes

  2. Replacing a Terminal Server

    There are special considerations to take into account when selecting and installing a new terminal server running the Agvance program files. Selecting a New Terminal Server Before purchasing a server, review the Agvance Hardware Re...
  3. Mobile Sales Overview & Setup

    Overview Agvance Mobile Sales is an iPad app allowing sales people to retrieve customer data, view inventories, create orders, and close deals quickly and easily from anywhere. The Agvance Mobile Sales app communicates with the Agvance we...
  4. Preparing for Agvance CRM

    Successfully implementing a CRM (Customer Relationship Management) program at your business is a process requiring planning and execution.  In the business world, a number of CRM implementations fail for a variety of reasons but often they lack mana...
  5. Multi-Factor Authentication

    Multi-Factor Authentication can be set up by selecting the User drop-down and choosing My SKY Account . Setup Select Edit to set up Multi Factor Authentication in SKY. Select + Add Multi Factor Method . Choose an authentication metho...
  6. Signature in SKY

    A signature can be set up by selecting the User drop-down and choosing My SKY Account . Select Add Signature to draw a signature using either a mouse or finger. Choose Save when done. The signature will display on the Signature ...
  7. Mobile Energy - GeoCode Tanks

    At   View   Tanks ,   the   Latitude   and   Longitude   of   the   tank   displays.   If   the   Lat/Long   does not exist for the tank or it needs updated, click  Map .   On the  View Ta...
  8. Mobile Energy - Multi Ticket Button

    Use  Multi Ticket  to start a ticket for multiple tanks.   Select the tanks to fill. As tanks are selected, they display in the bottom portion of the window. The tanks are filled in the order they are listed. Use Move Up and Move Dow ...
  9. Mobile Energy - Changing Bill Splits

    To change the billing split on a tank, start with the  View Trip Plan, Single Ticket,  or   Multi Ticket  button.   Select   the   tank   or   order and click  View Tank .   On the  Profile  tab, click on  ...
  10. Mobile Energy - UAC Does Not Cover the Invoice in Full

    This   customer   has   $100   in   Unapplied   Cash   and   is   being   invoiced   for   $325.    The  Take a Payment   checkbox is selected.     Save   the   ticket,   and   the   screen   ...