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Created On: 03/08/2022
in Knowledge Base KB General Reports and grids can be exported into various file formats (i.e., Word or Excel document). The report can then be accessed later using Word, Excel, etc. Lengthy month-end reports can be exported and saved in a specified location. Many customers ex...
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Created On: 03/08/2022
in Knowledge Base KB General The Executive Dashboard is an add-on to Agvance Accounting that provides a visual and interactive view of the company’s financial performance and profitability. Monitor real-time activity in a variety of ways by selecting filters that can isolate sp...
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Created On: 03/08/2022
in Knowledge Base KB General Q. I receive error 'incorrect function' while trying to print a Scale Ticket. A. A scale ticket printer that is set up to use a com port and is also set up as a Windows printer is holding the com port open and making it inaccessible. A com port...
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Created On: 03/08/2022
in Knowledge Base KB General Q. When using a non-supported printer with Agvance, it is possible for some of the information on right- or left-hand edge of a report to be cut off (for example, the last two or three digits of the If Paid By Dates on Statements). This will hap...
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Created On: 03/08/2022
in Knowledge Base KB General An Agvance update generally requires a database conversion to utilize the enhancements being introduced by the new release. The first person logging into the current year or any prior year Agvance datasets will trigger the data conversion. Depending...
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Created On: 03/08/2022
in Knowledge Base KB General At Hub / Setup / Company , enter the password (contact SSI Support for the password if needed). On the Company Information screen double-click the colored box to select a new color. After selecting the new color, choose Save . ...
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Created On: 03/08/2022
in Knowledge Base KB General To export a report from Agvance to a PDF file, follow the following steps: Preview a report in Agvance. Select the Export Report icon at the top of the screen. Select Acrobat Format (PDF) as the Format . Select a location to save the P...
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Created On: 03/08/2022
in Knowledge Base KB General Q. An Agvance user does not have access to applicators when invoicing. Is there a setting I need to change? A. Applicators can be set to a specific location in Agvance but they do not have to be attached to a location. Depending on the level of...
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Created On: 03/08/2022
in Knowledge Base KB General Q. I have set up a product in my inventory with the wrong unit of measure. How do I change the product so it is setup with the correct units of measure? A. After an inventory product is established and online balances have been captured, editin...
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Created On: 03/08/2022
in Knowledge Base KB General Department categories are used to link products that are in separate departments. Categories can also be used as a filtering tool on some reports. Following is a list of most of the areas where categories are used in Agvance: Product Selection ...